Frequently Asked Questions 

TENNIS CHANNEL EVERYWHERE:

What is Tennis Channel Everywhere?
Tennis Channel Everywhere is a a premiere live sports content App and desktop experience designed for iOS, Android and other devices with internet access. Its main features include 1) Live Streaming of Tennis Channel 2) Live Streaming of a new 24/7 network called Tennis Channel Plus and 3) On-Demand viewing library featuring encores of full length matches as well as original programming.

How do I watch Tennis Channel Everywhere?
Tennis Channel Everywhere is available on three platforms: the Internet, iOS (iPad and iPhone), and Android (smartphones and tablets).

What are the minimum connectivity requirements for Tennis Channel Everywhere?
Tennis Channel Everywhere works on both mobile and WiFi, but is best with a broadband internet connection of 3.0 Mbps or higher.
Minimum Windows Requirements • Pentium 4 2.4GHz or higher or equivalent AMD processor with a minimum of 1GB of memory • One of the following operating systems: Windows 7, Windows XP SP2 or greater and Windows Vista • 32-bit Microsoft Internet Explorer 7 or later: http://www.microsoft.com/ie • 64-bit Microsoft Internet Explorer 8 or later • Firefox 3.6 or later: http://www.mozilla.com/firefox • Adobe Flash Player 11.0 or later: http://www.adobe.com/products/flash/about/ • Chrome 12 or later • Video adapter and monitor: 1280x800 resolution or higher, hardware acceleration-capable graphics card 
Minimum Mac Requirements • Intel Core Duo 1.5GHz with a minimum of 1GB memory • Mac OS X 10.5.6 or later • Firefox: http://www.mozilla.com/firefox • Adobe Flash Player 11.0 or later: http://www.adobe.com/products/flash/about/ • Chrome 12 or later • Video adapter and monitor: 1280x800 resolution or higher, hardware acceleration-capable graphics card 

LIVE STREAMING OF TENNIS CHANNEL

Do I get Tennis Channel on this App?
Live streaming of Tennis Channel is free to Tennis Channel subscribers of participating TV Providers. Currently, AT&T U-verse, Cox, DirecTV, DISH, Verizon FiOS, American Broadband, CNS, CTC - Brainerd MN, Comporium, Conway Corporation, EATEL Video, LLC, Frankfort Plant Board, Full Channel, Inc., Hood Canal Communications, ImOn Communications, Innovative Cable TV St Croix, Laurel Highland Total Communications, LocalTel Communications, Lumos Networks, MCTV, MTA Communications, LLC, NU - Telecom, OptiLink, Phonoscope Cable, RMA Broadband and Cable TV, RTC Communication Corp, SELCO, Sjoberg's Inc., SkyBest TV, Volcano Vision, Inc., Waitsfield Cable, Wave Broadband, Zito Media offer Tennis Channel Everywhere to subscribers. We continue to pursue partnerships with other TV providers to offer live streaming of Tennis Channel. If your TV provider is not listed, please let them know you want Tennis Channel. 

How do I access live streaming of Tennis Channel?
On the internet, go to http://www.tennishanneleverywhere.com, select your TV provider, sign-in with your TV provider credentials, and you will have full access to live streaming of Tennis Channel, so long as you subscribe to Tennis Channel in your video package at home. 

On iOS and Android devices, launch the Tennis Channel Everywhere app (which is free to download in both the App Store and Google Play Store), select your TV provider, sign-in with your TV provider credentials, and you will have full access to live streaming of Tennis Channel. 

How much does it cost to get live streaming of Tennis Channel?
There is no cost if you receive Tennis Channel as part of your TV provider's video package that you currently subscribe to. 

I don't know my cable/satellite login information
Contact your TV service provider directly for your credentials.

TENNIS CHANNEL PLUS 

How is Tennis Channel Plus Different?
Tennis Channel Plus is a new subscription service for the ultimate tennis fan. By upgrading to Tennis Channel Plus, you'll get instant access to a new 24/7 network featuring over 300 live professional tennis matches including up to 5 simultaneous live court play for the first 8 days from the French Open as well as live matches from the ATP, WTA, Davis, Fed and Hopman Cups throughout the year. In addition, Tennis Channel Plus subscribers get On-demand access to 1000's of hours of tennis matches and original programming.  


Is Tennis Channel Plus available anywhere else?
Tennis Channel Plus is only available through the Tennis Channel Everywhere App or desktop experience. Currently it cannot be purchased directly from your existing TV service provider.

If I subscribe to Tennis Channel Plus, will I be able to watch live streaming of Tennis Channel.
No. You would still need to subscribe to Tennis Channel in your video package of channels and then authenticate through your cable or satellite provider for live streaming of Tennis Channel.

How long does the Tennis Channel Plus Season last?
The 2014/2015 Tennis Channel Plus season lasts until May 22, 2015. All Season passes are good until that date. 

What tournaments will I be able to watch on Tennis Channel Plus?
Tennis Channel Plus features top level live professional tennis tournaments from the French Open, ATP, WTA, Davis, Fed and Hopman Cups. We continue to add more programming on a regular basis. Existing Tennis Channel Plus live tennis tournaments includes:

MAY 2014
  • French Open - First eight days from five courts.
JUNE 2014
  • Aegon International, Eastbourne - ATP
  • Gerry Weber Open, Halle - ATP
  • Aegon Championship, London - ATP
  • Topshelf Open, s'Hertogenbosch - WTA
JULY 2014
  • SkiStar Swedish Open, Bastad - ATP
  • Collector Swedish Open, Bastad - WTA
  • Claro Open, Bogota - ATP
  • Credit Agricole Suisse Open, Gstaad - ATP
  • bet-at-home Cup, Kitzbuhel - ATP
  • Vegeta Croatia Open, UMAG - ATP
  • Mercedes Cup, Stuttgart - ATP
  • Baku Cup, Baku - WTA
  • Hungarian Grand Prix, Budapest - WTA
SEPTEMBER 2014
  • Malaysian Open, Kuala Lumpur - ATP
  • Moselle Open, Metz - ATP
  • Guangzhou Open, Guangzhou - WTA
  • Challenge Bell, Quebec City - WTA
  • Korea Open, Seoul - WTA
  • Tashkent Open, Tashkent - WTA
OCTOBER 2014
  • Kremlin Cup, Moscow - ATP
  • if Stockholm Open, Stockholm - ATP
  • Erste Bank Open, Vienna - ATP
  • BGL BNP Paribas Luxembourg Open, Luxembourg - WTA
JANUARY 2015
  • Brisbane International, Brisbane - ATP
  • Heineken Open, Auckland - ATP
  • ASB Classic, Auckland - WTA
  • Aircel Chennai Open, Chennai - ATP
  • Apia International, Sydney - ATP
  • Hobart International, Hobart - WTA
  • Pattaya Open, Pattaya - WTA
  • Shenzhen Open, Shenzhen - WTA
FEBRUARY 2015
  • Copa Claro, Buenos Aires - ATP
  • Open 13, Marseille - ATP
  • US National Indoor Championship, Memphis - ATP
  • Open Sud de France, Montpellier - ATP
  • Royal Fuard Open Chile, Vina del Mar - ATP
  • PBZ Zagreb Indoors, Zagreb - ATP
  • Abierto Mexicano Telco, Acapulco - WTA
  • Copa Claro Colsanitas, Bogota - WTA
  • Rio Open, Rio de Janeiro - WTA
APRIL 2015
  • BRD Nastease Tiriac Trophy, Bucharest - ATP
  • Grand Prix Hassan II, Casablanca - ATP
  • Fayez Sarofim & Co Men's Clay Championship, Houston - ATP
  • BNP Paribas Katowice Open, Katowice - WTA
  • Grand Prix Sar La Princesse Lalla Meryem, Marrakech - WTA
  • Abierto Monterrey, Monterrey - WTA
LIVE Davis Cup, Fed Cup, and Hopman Cup all year long.

*Schedule subject to change.

How can I purchase Tennis Channel Plus?
Tennis Channel Plus can be purchased through 1) In-app purchase using your iTunes account, 2) In-app purchase on Google Play or 3) At www.tennischanneleverywhere.com using Visa, Mastercard and American Express. 

Will my credit card be charged automatically when my subscription expires? 
No 

Where can I access my Tennis Channel Plus subscription? 
Tennis Channel Plus is available through the Tennis Channel Everywhere App which can be downloaded from the iTunes App Store or Google Play. Tennis Channel Everywhere is also available on desktop devices with internet access. 

How many devices can I use to watch Tennis Channel Plus? 
You may access your Tennis Channel Plus subscription on up to 5 (five) devices - but no more than one simultaneously.

 

Is Tennis Channel Plus available outside of the United States and its territories including Puerto Rico and Guam? 
No.